Billing Terms And Conditions

Last Updated: August 13, 2026

This Billing Terms and Conditions document outlines the payment and billing practices for Valelura.

Accepted Payment Methods

At Valelura, we offer a range of secure payment options so checkout stays quick and convenient. We accept:

  • Credit and debit cards: Visa, MasterCard, American Express
  • PayPal
  • Afterpay (where available)
  • Apple Pay and Google Pay
  • Bank transfers (bulk orders only, please contact us for details)

All payments are processed in United States Dollars (USD).

Payment Processing

  • Payment must be completed at the time of purchase.
  • Orders are not processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

Pricing and Currency

  • All prices listed on valelura.com are shown in United States Dollars (USD).
  • Prices are subject to change at any time without notice.
  • Any applicable taxes, duties, or shipping fees are calculated and displayed at checkout.

Secure Payment Processing

  • Valelura uses SSL encryption and trusted payment gateways to protect your personal and payment information.
  • We do not store or have access to your credit card or full payment details.

Refunds and Chargebacks

  • Refunds are issued in accordance with our Refund and Return Policy.
  • Unauthorized or fraudulent chargebacks will be investigated and disputed.
  • If you experience any billing issue, please contact us first at support@valelura.com so we can help resolve it promptly.

Fraud Prevention

  • Valelura reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high value or flagged transactions.

Changes to This Policy

We reserve the right to update this Billing Terms and Conditions Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Us

Store Address: 10720 W Indian School Rd Ste 19 #1021, Phoenix, AZ 85037, United States
Store Email: support@valelura.com
Store Phone: +16026994580
Customer Service Hours: Monday to Friday: 8:00 AM – 10:00 PM (MST)
We do our best to reply to your e-mail within 1–2 business days.