Shipping Policy

Last Updated: 06/13/2026

At Valelura, our goal is to make your shipping experience smooth, transparent, and stress-free. Below you’ll find everything you need to know about how we process and deliver your orders. We offer free shipping on all orders within the USA.

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Where We Ship

Valelura currently ships orders within the United States only.

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Processing & Delivery Timeline

• Daily order cut-off: 5:00 PM (MST), Monday through Friday. Orders placed after this time will begin processing the next business day.
• Processing time: 1–2 business days. During this stage, your order is prepared, packed, and handed off to a shipping carrier.
• Shipping transit time: Approximately 6–10 business days, depending on location and carrier performance.
• Total estimated delivery: 7–12 business days from the date of order confirmation.

Delivery times are estimates and may vary during high-volume periods or due to external factors beyond our control.

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Shipping Partners

To ensure reliable delivery, we work with established carriers such as:

• USPS
• UPS
• FedEx

Carrier selection may vary depending on your location and order size.

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Shipping Fees

• Free Shipping is included on all U.S. orders. No minimum purchase is required.

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Delivery Issues

If your package is delayed, marked as delivered but not received, or appears lost, please contact our support team as soon as possible. We will investigate the issue and work with the carrier to resolve it as soon as possible.

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Order Tracking

Once your order leaves our facility, you will receive a confirmation email containing your tracking number and a link to follow your shipment in real-time.

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Need Help?

Visit our FAQ page or reach out directly to our support for assistance.

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